Technology, made calm and clear.
Whether you have never touched a computer, phone, or tablet — or you just want to feel more confident — you are in exactly the right place. Big text, plain words, and patient, step-by-step help.
No question is too small. We promise never to rush you.
First, what are you using today?
Tell us your device and we will match every instruction to it — so a computer user reads “click,” and a phone user reads “tap.” You can change this anytime.
How can we help?
Learn step by step
Clear tutorials for phones, tablets, and computers — from turning it on to seeing your grandchildren on a video call.
Spot & avoid scams
Learn the warning signs, check whether something is a scam, and know exactly what to do.
Get one-on-one help
Prefer a real person? We offer patient help over the phone, online, and in person.
Popular things to learn
Find your way around your phone or tablet
Get comfortable with the home screen, the buttons, and opening and closing apps.
Computer basics: using a mouse and keyboard
Get comfortable with the mouse, clicking, and typing on a laptop or desktop computer.
Connect to Wi-Fi (the internet)
Get your device online so you can browse, email, and make video calls.
Create an email account
Set up a free email address so you can send and receive messages.
Make everything bigger and easier to read
Increase the text size and zoom so your screen is comfortable for your eyes.
Look something up on the internet
Use a web browser to search for anything — recipes, phone numbers, news, and more.
Worried about scams? You are not alone.
Scammers often target older adults — but a few simple habits stop almost all of them. Learn the warning signs and run our quick “Is this a scam?” check whenever something feels off.
Visit the safety center- “Act now or your account will be closed.”
- “Pay with gift cards.”
- “Don’t tell anyone.”
- “We need remote access to your computer.”
Helping a parent or loved one?
We make it easy to support the older adult in your life — and to feel confident they are safe and connected.
Stuck? A real person can help.
No question is too small, and we will never rush you or make you feel foolish. Call us, or ask for help and we will walk you through it.