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Getting started

๐Ÿงญ Find your way around your phone or tablet

Get comfortable with the home screen, the buttons, and opening and closing apps.

๐Ÿ•’ About 8 minutes โญ Beginner

Which device are you using?

Pick one and the steps below will use the right words for you.

Your phone or tablet is really just a small computer with a touch screen. Once you know a few basics, everything else becomes much easier.

โœ… What you need

  • A phone or tablet that is charged and turned on

Step by step

  1. Press the round button or the side button once to wake up the screen. The picture you see is called the Home screen. Press the round button or the side button once to wake up the screen. The picture you see is called the Home screen.
    ๐Ÿ’ก If the screen stays dark, hold the side button for a few seconds to turn the device on.
  2. The little pictures on the Home screen are called apps. Each one opens a different tool, such as the camera, the phone, or messages.
  3. To open an app, tap its picture once with your finger. A light tap is all you need โ€” there is no need to press hard. To open an app, tap its picture once with your finger. A light tap is all you need โ€” there is no need to press hard.
  4. To go back to the Home screen, press the round Home button, or slowly swipe one finger up from the very bottom edge of the screen. To go back to the Home screen, press the round Home button, or slowly swipe one finger up from the very bottom edge of the screen.
    ๐Ÿ’ก Newer devices use the swipe; older ones have a button. Whichever yours has is perfectly fine.
  5. To see more apps, swipe your finger left or right across the screen to move between pages. To see more apps, swipe your finger left or right across the screen to move between pages.
  6. When you are finished with an app, just go back to the Home screen. The app waits quietly until you need it again.

๐Ÿ’ก Helpful tips

  • You cannot break anything by tapping. If you open the wrong thing, go back to the Home screen and try again.
  • Rest the device on a table or your lap at first, so you can tap without worrying about dropping it.

Take your time exploring. Tapping around to see what each app does is exactly how everyone learns โ€” you really cannot harm the device just by looking.

Keep learning

Stuck? A real person can help.

No question is too small, and we will never rush you or make you feel foolish. Call us, or ask for help and we will walk you through it.