Learn, step by step

Short, friendly guides with big text and clear, simple steps. Choose your device and we will show the steps that match it.

Which device are you using?

🧭 New here? Start with the basics

If you are just getting started, these three guides come first.

Find your way around your phone or tablet

Get comfortable with the home screen, the buttons, and opening and closing apps.

Computer basics: using a mouse and keyboard

Get comfortable with the mouse, clicking, and typing on a laptop or desktop computer.

Connect to Wi-Fi (the internet)

Get your device online so you can browse, email, and make video calls.

🌱 Getting started

Turn it on, find your way around, and feel comfortable.

Find your way around your phone or tablet

Get comfortable with the home screen, the buttons, and opening and closing apps.

Computer basics: using a mouse and keyboard

Get comfortable with the mouse, clicking, and typing on a laptop or desktop computer.

Connect to Wi-Fi (the internet)

Get your device online so you can browse, email, and make video calls.

💬 Calls & messages

Make calls, send texts and emails to the people you love.

Make a phone call

Dial a number or call someone you have saved in your contacts.

Send a text message

Send a quick written note to family and friends from your phone or tablet.

📹 Video calls

See your family face-to-face from anywhere.

Make a video call to see your family

See and talk to your loved ones face-to-face, even when they live far away.

🌐 Internet & email

Browse the web and use email with confidence.

Create an email account

Set up a free email address so you can send and receive messages.

Look something up on the internet

Use a web browser to search for anything — recipes, phone numbers, news, and more.

Send an email

Write and send an email — great for longer notes, photos, and letters.

📷 Photos

Take pictures and share them with family.

Take a photo and share it

Use your phone or tablet camera to take a picture and send it to family.

🧩 Apps

Find, install and use apps safely.

Install an app safely

Add a new app to your phone, tablet, or computer — and how to know it's the real one.

⚙️ Make it easier to use

Bigger text, louder sound, and other helpful settings.

Make everything bigger and easier to read

Increase the text size and zoom so your screen is comfortable for your eyes.

Adjust volume and turn off distracting sounds

Make calls louder, reduce notification noise, or silence your device when you need quiet.

🩺 Health online

Use patient portals and video doctor visits.

Use your doctor or pharmacy portal

Have a video doctor visit

Meet with your doctor on your phone, tablet, or computer — no travel needed.

🛡️ Staying safe

Passwords, updates, and avoiding trouble online.

Create a strong password you can remember

Make passwords that keep your accounts safe without driving you crazy.

Keep your phone or computer updated

Learn why updates matter and how to install them so your device stays safe and working well.

Stuck? A real person can help.

No question is too small, and we will never rush you or make you feel foolish. Call us, or ask for help and we will walk you through it.

Call (484) 558-0002 Ask for help online